Important – Please note. Items of exceptional volume, weight or length or of a particular extraordinary nature (e.g. Certain batteries or dangerous goods) may attract a carriage surcharge or may be deemed unsuitable for shipping to your geographical location. In the event of a surcharge we will always contact you in advance for approval, in the event of unsuitability we refund your order immediately and advise the cancellation of your order.
We endeavour to dispatch your order same day as receipt. Any delays or changes will be notified to you within 24 hours of receipt of your order. You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence. You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.